Contact

Talk to a person

This is a pre-launch preview. A verified support contact will be added after the business domain is set up.

Support

Something not working, or not behaving as the site describes.

Support contact will be published before launch

Include your browser, and what you expected versus what happened.

Billing

Invoices, refunds, cancellation, or changing plan.

Support contact will be published before launch

Subscriptions can also be managed yourself from your account.

Paint library

A brand or pigment that should be in the list, ideally with a swatch photograph.

Support contact will be published before launch

These get added in batches.

Show your work

Painted something from a map? We would like to see it, and to ask about showing it.

Support contact will be published before launch

Nothing is published without your say-so.

Before you write about a bad map

A useful first step is to try more shades — check the match figure in the Layers panel first. If it says the match is close and the map still looks wrong, that is worth knowing about, so please report it with the settings you used.